FAQ

How is the price of my order determined?
In general, your price is determined by the size and quantity of your selected product. We can provide a custom price quote based on your exact artwork and specifications for bulk quantity orders of 10,000 pcs or more for woven labels, 10000 pcs or more for hang tags and 2000 pcs or more for packaging boxes. Contact our sales team for a custom quote and we will reply with pricing and an estimated delivery date within 1 business day.

Will I be able to see what my label will look like before proceeding with my full order?
Yes! All custom orders receive a free digital proof for approval within 1 business day. You will be able to review your exact label specifications and make any changes if necessary before we manufacture the full order.

What is the minimum quantity I can order?
The minimum order quantity is just 50 pieces for most products. Some selected products have a higher minimum quantity due to the setup costs associated with those products.

Will my labels fade or bleed in the wash?
No! We use only the highest quality, color-fast threads that will never fade or bleed in the wash.

What type of artwork file should I submit?
We can work with most common file formats. We prefer high quality vector file formats such as .ai or .pdf. If providing bitmap such as .jpg or .png, please provide 300dpi print resolution. We will inform you right away if we have any problem with your artwork file.

How do I specify my colors?
We will match your artwork as close as possible. If you have a PANTONE™ color code you would like us to match, please include this in the Notes and Comments section of your order. Please note, we cannot guarantee an exact thread to Pantone match, but we are confident we can achieve the closest match possible.